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Detailing) — DealerRefresh Vendor Library
Detailing.com is a family-owned, Irvine CA-based online retailer (founded 2009) selling professional auto detailing supplies, tools, chemicals, and…
About suggest a correction →
Detailing.com is a family-owned, Irvine CA-based online retailer (founded 2009) selling professional auto detailing supplies, tools, chemicals, and equipment trusted by car dealerships, detail shops, and automotive businesses nationwide.
What you do with it
source professional detailing supplies and packages to offer as tangible service value to customers, so they can give loyalty programs a credible, high-perceived-value benefit that keeps customers returning
When a dealer is building loyalty campaigns and customer retention programs
Community evidence → Stable
The DealerRefresh community touches on detailing only tangentially — primarily as one component of loyalty and retention campaign design rather than as a direct vendor evaluation. One community voice notes that detailing packages rank among the loyalty initiatives that work because they deliver concrete service value to customers, as opposed to experiential events like racing nights that flopped. The 48-hour turnaround reference (24 hours service, 24 hours detailing) suggests dealers think of detailing as a throughput and workflow variable in their operations. There is insufficient direct community commentary on Detailing.com as a vendor to render a balanced positive/negative assessment.
2 mentions · 1 positive · Scored from 20+ years of candid DealerRefresh discussion. Scores shift as new conversations happen.
POSITIVE
"Craig responds with a list of specific campaign ideas including tire storage, detailing packages, VIP test drives, and family events, noting that a racing competition night flopped while other initiatives like the drive-in theatre showed promise. The exchange highlights that loyalty campaigns work best when they either provide tangible service value (tire storage, detailing) or create memorable experiences for families"
Brand Loyalty Campaigns →
NEUTRAL
"24 hours in service and 24 hours in detailing for a 48-hour total"
Reconditioning Procedures →
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