-
This thread is just the tip of the iceberg.The people ahead of the curve aren't Googling for answers — they're already in here, having the conversations you haven't found yet. DealerRefresh is free.Get the full picture →
eAdvisor — DealerRefresh Vendor Library
Service Lane eAdvisor is a SaaS service-lane tool that scans vehicle OBD-II data at check-in to auto-populate repair orders, print VIN-specific OEM…
About suggest a correction →
Service Lane eAdvisor is a SaaS service-lane tool that scans vehicle OBD-II data at check-in to auto-populate repair orders, print VIN-specific OEM maintenance menus, surface recalls/DTCs, and improve advisor upsell consistency and CSI scores at car dealerships.
What you do with it
auto-populate repair orders with OBD-II diagnostic data, so they can reduce manual data entry time and advisor workload
When a service advisor checks in a vehicle and needs to create a repair order
present OEM-specific maintenance menus and surface recalls/DTCs systematically, so they can increase upsell consistency and revenue per service visit
When a service advisor is recommending maintenance and upsell services to customers
improve advisor sales technique consistency through standardized diagnostic presentation, so they can raise Customer Satisfaction Index (CSI) scores
When a dealership measures service department performance
Community evidence
No DealerRefresh discussion found for this vendor yet.
No DealerRefresh discussion found for this vendor yet.
✏ Request an edit
See something wrong? We review all requests and apply corrections after staff review. No login required.
Corrections go to a review queue. Staff apply them after verification. Your IP address is hashed and stored to prevent spam.