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Intermedia — DealerRefresh Vendor Library
Intermedia Cloud Communications provides UCaaS cloud phone systems, AI-powered contact center (CCaaS), and BDC communication tools for auto dealerships,…
Intermedia
Limited discussion
1 DealerRefresh discussion
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Intermedia Cloud Communications provides UCaaS cloud phone systems, AI-powered contact center (CCaaS), and BDC communication tools for auto dealerships, integrating with CDK Global, Reynolds & Reynolds, and DealerSocket.
What you do with it
deploy a cloud-based UCaaS and CCaaS platform that integrates with their existing DMS, so they can reduce communication silos and keep sales and BDC teams connected on one system
When a dealership needs to unify its phone, messaging, and contact center communications across departments
Community evidence → Stable
Community signal on Intermedia from DealerRefresh is extremely limited — the single available quote offers only a passing positive mention alongside other hosting and communications providers, with no dealership-specific context, use case detail, or critical feedback provided. There is insufficient evidence from the community to assess whether Intermedia meaningfully delivers on its dealership-focused value proposition. No dealer voices, vendor advocates, or OEM perspectives weigh in on its DMS integrations, AI contact center capabilities, or BDC tooling. Drawing any balanced conclusion about real-world performance is not possible from the available data.
1 mention · 1 positive · Scored from 20+ years of candid DealerRefresh discussion. Scores shift as new conversations happen.
POSITIVE
"Intermedia.net, LunarPages, and DreamHost also receiving positive mentions"
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