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Kenect — DealerRefresh Vendor Library
Customer messaging and text communication platform for dealerships enabling two-way SMS and online chat.
About suggest a correction →
Customer messaging and text communication platform for dealerships enabling two-way SMS and online chat.
What you do with it
centralize and manage customer communications, so they can reduce response time and improve customer satisfaction
When a dealer needs to respond to customer inquiries across multiple channels
reach customers through their preferred communication method, so they can increase engagement rates and appointment conversions
When a dealer wants to engage customers who prefer texting over phone calls
handle two-way messaging at scale without overwhelming staff, so they can process more customer interactions efficiently
When a dealer manages a high volume of customer inquiries
Community evidence
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