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Lyft Business — DealerRefresh Vendor Library
Lyft Business provides on-demand courtesy ride solutions for auto dealerships, replacing shuttle services and supplementing loaners to improve customer…
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Lyft Business provides on-demand courtesy ride solutions for auto dealerships, replacing shuttle services and supplementing loaners to improve customer satisfaction and CSI scores.
What you do with it
provide convenient ground transportation without maintaining an in-house shuttle fleet, so they can reduce operational costs and complexity
When a customer needs transportation while their vehicle is being serviced at the dealership
offer reliable, professional ride options that supplement limited loaner vehicle availability, so they can increase CSI scores and customer loyalty
When a dealership wants to improve customer satisfaction during the service experience
scale courtesy transportation on-demand without capital investment in additional vehicles, so they can accommodate more service appointments without expanding the loaner fleet
When a dealership's service capacity is constrained by insufficient loaner vehicles
Community evidence
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