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Time Highway — DealerRefresh Vendor Library
Online service appointment scheduling platform for dealership service departments.
About suggest a correction →
Online service appointment scheduling platform for dealership service departments.
What you do with it
provide an online scheduling platform, so they can reduce phone volume and capture service appointments around the clock
When a service department needs to offer customers a self-serve way to book appointments online
deliver a more user-friendly scheduling experience with marketing integration, so they can attract and retain more service customers through a smoother booking journey
When a dealer is evaluating scheduling tools against competitors like XTime or ADP
Community evidence → Stable
The DealerRefresh community mentions Time Highway primarily in the context of comparing online scheduling alternatives, not as a standalone endorsement. On the positive side, some voices cite it alongside AutoRevenue and XTime as a more user-friendly option with better marketing integration. On the negative side, it surfaces in the same breath as tools with mixed reviews on functionality versus user interface, suggesting it does not clearly win on either dimension. Overall, community evidence is thin and inconclusive — Time Highway is a known option in the conversation but lacks strong advocacy or strong criticism from the quotes available.
2 mentions · 1 positive · 1 negative · Scored from 20+ years of candid DealerRefresh discussion. Scores shift as new conversations happen.
POSITIVE
"suggest alternatives like AutoRevenue, XTime, and Time Highway as more user-friendly options with better marketing integration"
Dealer Website Service Scheduling →
NEGATIVE
"Respondents suggest alternatives like TimeHighway, @utoscheduler, and ADP's online scheduler, with mixed reviews on functionality versus user interface across competing tools."
XTime →
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