#overrides
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How much gross are your desk managers giving away? Our 2026 data says $178K/year — and most GMs don't know it
Genuine question for the GMs and dealer principals here — when was the last time you looked at your override rate? Not your close rate. Not your front-end gross average. Your override rate—the percentage of deals where the selling price was changed from the original pencil before the deal was...- DealerInt
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- #overrides desk manager desking gross profit margin
- Replies: 0
- Forum: DMS Systems, Data, Security, I.T.
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"How are you tracking pricing decisions at the desk — is anyone doing this systematically?"
"How are you tracking pricing decisions at the desk — is anyone doing this systematically?" One thing that keeps coming up from the dealers is "Gross Variance". The DMS shows the final number but not the decisions that got there — manager overrides, competitive matches, loyalty discounts...- DealerInt
- Thread
- #crm #desking #dms #grossprofit #overrides
- Replies: 0
- Forum: CRM, ILM, Chat, Desking, Emails, Phone, SMS
