- May 1, 2005
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Matt Watson was a little punk. Now he's a punk in a Ferrari.
Jason, it's been 1 year since making the CRM switch...
Any suggestions for the members as they too look into changing CRM providers?
Anyone know where Matt touched down since he left Vin? I heard he was moving outside of the automotive industry. As much as I couldn't stand his approach on DealerRefresh, he ended up being widely successful...especially for his age.
And back on topic. Glad to hear Jason is still having great success!
Matt Watson was a little punk. Now he's a punk in a Ferrari.
Jason Walter shares a positive experience implementing Vin Solutions CRM after migrating 180,000 customer records, praising both the product and the vendor's customer support—a stark contrast to negative reputation he'd heard beforehand. Vin Solutions representatives confirm they've recently restructured their support operations with new teams and processes to improve service quality, while other users validate the product's effectiveness in consolidating multiple systems. The thread reveals how thorough preparation and genuine partnership between dealer and vendor can result in smooth CRM transitions, with the key insight that implementation success depends heavily on upfront planning and collaborative effort rather than just choosing the right software.