- Dec 19, 2018
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- Bill
I'm surprised dealers don't receive more stupid/funny chats from shoppers. We've gotten a few over the years that made us all laugh but not as many as I would have assumed.

# Summary A dealer shares a humorous customer chat interaction, sparking discussion about how often dealerships receive funny or absurd messages from shoppers. The thread reveals that dealers who personally handle their own chats are more likely to encounter and share these moments, and some dealers note their own teams have created amusing fake customer names during chat sessions. The overall takeaway is that many dealers may be too formal or have outsourced their chat management to capture these lighter moments that could build camaraderie among staff.