Are any "salesperson" training systems worth their weight? [NEWBIE QUESTION]

[VWSCOTT]

Hi, forums!

Found this place from a comment in a car sales subreddit, and it's great to see so much info in one location.

DISCLAIMER: We have never used any sort of training system in the past (well, some video-based Joe Verde stuff fifteen years ago). Most of the people I have seen with clips on YouTube and such all seem a little either aggressive or plain old-fashioned hokey. I'm a NE United States franchise store, but I have 3 greenpeas at once and I feel like I'm not able to give them all my attention.

Thoughts? Anyone have a recommendation?

 

[Alex Snyder]

Hello Scott

I'm curious what subreddit you found us through?

Take a look at Jennifer Suzuki for an all-around program. There is also Phone Ninjas for Internet lead follow-up and inbound phone calls. When you say "NE" is that New England or Nebraska?

 

[Jeff Kershner]

Hi, forums!

Found this place from a comment in a car sales subreddit, and it's great to see so much info in one location.

DISCLAIMER: We have never used any sort of training system in the past (well, some video-based Joe Verde stuff fifteen years ago). Most of the people I have seen with clips on YouTube and such all seem a little either aggressive or plain old-fashioned hokey. I'm a NE United States franchise store, but I have 3 greenpeas at once and I feel like I'm not able to give them all my attention.

Thoughts? Anyone have a recommendation?

I second @Alex Snyder response and I'm also curious to what subreddit mentioned DealerRefresh?

 

[VWSCOTT]

Thanks for the feedback, I'm starting to look her up now. I should clarify it wasn't a direct mention - I was in the r/askcarsales forum looking up feedback on JM%A from stores using it, on one post someone mentioned seeing something in "the forums", I googled "forums for dealership employees", and then ended up here.

 

[Tallcool1]

@Alex Snyder @Jeff Kershner

I am 90% sure it was r/askcarsales and I believe it was me that shared the site. I checked my history, and gave up looking after a few minutes. I recall a new dealer asking questions about websites and other things.

 

[Alex Snyder]

However you find us, I'm good with it