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A BIG WIN for Bricks and Mortar

joe.pistell

Uncle Joe
Apr 7, 2009
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Amazon buying Whole Foods is more evidence that Bricks & Mortar has an essential place in retail. Other evidence includes
  1. BestBuy sales are winning (in store and online)
  2. Vroom buys Texas Direct (old news but highly relevant)
In specialty retail* the Bricks and Mortar experience can be superior to an online only experience. If the product sold is expensive, then, webrooming is a natural part of a shoppers workflow**.

Long live the King :)


Best Buy: https://forum.dealerrefresh.com/threads/online-shopping-to-online-buying.4371/page-29#post-43349
"Stores are the new Black in eCommerce"
--Scott Galloway 2015



*(where the Retailer can establish itself as a product authority)
**Amazon just got a patent for 'anti-webrooming' code.
 

✨ AI Highlights

The thread argues that physical retail locations remain essential to the future of commerce, using examples like Amazon's acquisition of Whole Foods and Best Buy's sales success to counter pure e-commerce models. The poster contends that for expensive specialty products, in-store experiences and "webrooming" (researching online before buying in-store) create value that online-only retailers cannot replicate. The consensus suggests brick-and-mortar retail will continue playing a critical role, particularly when retailers can establish themselves as product authorities.

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