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Another frustration with DealerSocket

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A DealerSocket user reports that iPhone mobile notifications have been non-functional for over two weeks, with support providing only vague assurance of a potential fix by the following Tuesday. The post expresses frustration about the prolonged outage and suggests the incident is pushing them toward switching to a competitor platform (VinSolutions). A follow-up question indicates this may be a broader issue affecting multiple users, though the thread appears to be in its early stages.

Mico Silver

Mico Silver

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Nov 14, 2011
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Mico
#1
Mobile notifications for iPhone 6 are down for over two weeks. Tech support cheerfully informed me that "engineers are testing the fix, and it MIGHT be up next Tuesday".

How long does DealerSocket think it will take me to convince the owner to switch to VinSolutions, which I wanted in the first place?
 
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✨ AI Highlights

A DealerSocket user reports that iPhone mobile notifications have been non-functional for over two weeks, with support providing only vague assurance of a potential fix by the following Tuesday. The post expresses frustration about the prolonged outage and suggests the incident is pushing them toward switching to a competitor platform (VinSolutions). A follow-up question indicates this may be a broader issue affecting multiple users, though the thread appears to be in its early stages.

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