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DanRank seeks user feedback on Reynolds & Reynolds' new Contact Management system after viewing a demo. Responses highlight both enthusiasm for the improvements over the legacy version and practical barriers to adoption, including regional unavailability and technical constraints. The key takeaway is that selecting a CRM requires careful deliberation since frequent switches create implementation friction and erode team buy-in.
Still can't get it up here in the Canada. Been asking for 2 years!
I've done a demo and it's tenfold better than the old one we're on - we can't even upgrade Internet Explorer right now or the whole site stops working.
Dan, be sure to take your time when choosing your next or new CRM. You really want to try and get it right the first time. Changing CRM's every few years is a real pain in the a$$ and each time you change, you lose buy-in from your team.
DanRank seeks user feedback on Reynolds & Reynolds' new Contact Management system after viewing a demo. Responses highlight both enthusiasm for the improvements over the legacy version and practical barriers to adoption, including regional unavailability and technical constraints. The key takeaway is that selecting a CRM requires careful deliberation since frequent switches create implementation friction and erode team buy-in.