Auto Voice Mail

[Jay Nelson]

i remember this was a thing back in the day. Has anyone heard of companies dropping VM without a ring? A local RV dealer has been using it with some success?

 

[Alexander Lau]

I think there's a bunch, but are they automotive-focused, dunno...?

https://justdeliverit.net
http://www.voapps.com
https://www.leadpath.com/direct-to-voicemail-marketing
https://www.slydial.com

 

[Ryan Everson]

Use these services at your own peril because direct drop / ringless voicemail are now covered under the Telephone Consumer Protection Act (TCPA)
https://www.insideprivacy.com/adver...rules-direct-drop-voicemails-subject-to-tcpa/

 

[Alexander Lau]

Use these services at your own peril because direct drop / ringless voicemail are now covered under the Telephone Consumer Protection Act (TCPA)
https://www.insideprivacy.com/adver...rules-direct-drop-voicemails-subject-to-tcpa/

Yeah that was just a matter of time. I never said they were ethical LOL.

 

[Jerry Thibeau]

There are some really great ways RVM can be used at a dealership. Most manufacturers require a follow-up call after service. A larger percentage of these calls go to voicemail already, so why not use RVM. My company Talk Options allows a service manager to record one thank you voice mail to service customers and then it can be sent x number of hours upon the close of an RO to every service customer on a daily basis. We are currently integrated with CDK, AutoSoft and DealerTrack. This is within TCPA since the customer just did business with you.


The other great way to use this feature is for declined service work. Service advisors can record a customized message to customers who may have declined certain repairs and have it arrive at a future date.



If anyone would like to learn more about this, please reach out to me: 585-749-2015

Thanks!