- Apr 28, 2009
- 1,163
- 363
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- Jerry
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This thread is just the tip of the iceberg.The people ahead of the curve aren't Googling for answers — they're already in here, having the conversations you haven't found yet. DealerRefresh is free.Get the full picture →
BDC training help
- Thread starter Neil Frutuoso
- Start date
- May 17, 2011
- 27
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- First Name
- Neil
Good read, thanks Jerry.
I need to look into getting some outbound call tracking system in place. I really like the idea of changing expectations from 20 calls a day to 8 humans a day.
I need to look into getting some outbound call tracking system in place. I really like the idea of changing expectations from 20 calls a day to 8 humans a day.
Mike is a good guy to call. If you haven't been able to listen to your calls, it will be an eye opener.
- Apr 28, 2009
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- Jerry
When you come on board with coaching we can get you some outbound call tracking numbers. We use Century Interactive and that's where Mike works.
✨ AI Highlights
Neil Frutuoso seeks BDC training recommendations for July-September but faces scheduling conflicts with BDC Experts, and community members recommend Phone Ninjas as an alternative solution. After a demo call with Jerry Thibeau of Phone Ninjas, Neil determines that while inbound phone training is valuable, his dealership also needs a dedicated BDC team to handle outbound prospecting and email follow-up. The thread demonstrates how peer recommendations and direct vendor engagement on DealerRefresh helped Neil move from a problematic setup (top salesman handling internet leads) toward a more practical hybrid solution.
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