However, it is common for businesses to find that their CRM software may not meet all of their specific needs or may be lacking certain essential features. In such cases, businesses can either customize their existing CRM software to meet their needs or explore other options that offer the required features. It is essential to carefully evaluate different CRM software options and choose one that aligns with your business requirements and goals.
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Current CRMs are missing an important piece of our business
- Thread starter emilymoore
- Start date
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# Summary Dealers are requesting that CRM providers like VinSolutions add a dedicated "Purchased" or "Bought" disposition status to track vehicles acquired from customers, since most dealerships now operate buying centers but current CRMs only offer unsuitable options like "Lost" or "Bad" for these transactions. While some users suggest workarounds using custom statuses and lead sources, the original posters argue these are inadequate hacks rather than proper solutions and emphasize that collective dealer demand to vendors is necessary to prioritize this feature development.
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