Does Your CRM Have the Right to Hijack Your Data?

[FrigginBandit]

Is that because they’re getting ready to sell the company to CDK for $600 Million? That couldn't have anything to do with it, could it? Maybe now they'll start charging us for our own data! *Too soon?

 

[derrickwoolfson]

I tried to get Bill Wittenmyer from Elead to jump on Refresh Friday with us but they are to no current availability. Too bad.

@Jeff Kershner - honestly, they are probably hoping this fizzles out much like anything that runs on a newscycle. As they might not have the right response to this matter or a response at all. This is not attention they want right now, clearly. If anything, it is disappointing because this was all meant to open a dialogue. Especially given that this conversation is not necessarily about who is right or wrong. It is about what a dealer ought to be able to do with his or her data. And if a vendor has "suggestions" and/or "ideas" to better assist the dealer then let's talk! I just want to get their true perspective on this vs. the memo that was sent out without warning. Where are the monthly newsletters? Where are the educational articles or videos?