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GM DTAP Certification - Who do you use?

AI Summary

A GM dealer facing a DTAP certification deadline for their ILM seeks recommendations on which compliant CRM system to choose, with initial interest in Web Control for DMS integration with their ACS system. One respondent shares positive experience switching to DealerTrack for DMS and DealerSocket for CRM, which recently added GM Customer Search Integration. The thread confirms that DealerSocket is a viable DTAP-certified alternative that offers improved functionality for GM dealers.

Neil Frutuoso

Rust & Dust
May 17, 2011
27
3
First Name
Neil
We just received notice that our ILM, which I am not a huge fan of anyway is not GM DTAP certified and we have to make a change by the end of the month.

DTAP Certified vendors are:
Aeros CRM
AutoAccelerator CRM
AutoJockey CRM
CutomerMate/AutoMate
Deal Operator
Dealer Socket CRM
DealerPeak CRM
Dealertrack
Web Control
Elead1One
E-PULSETrak
Higher Gear
iCarMafic
SCI Driver
Lead Machine (Dealer.com)
Process Pro
ProMax Unlimited
SalesEdge CRM
XRM 2.0


My questions is, which I know is covered in many different threads is what CRM/iLM do you use if any from the list above and why.

We currently have ACS (bought out by Dominion) for our DMS so we originally we leaning towards web control in hopes of better integration with our DMS.

Thanks for any info!
 

✨ AI Highlights

A GM dealer facing a DTAP certification deadline for their ILM seeks recommendations on which compliant CRM system to choose, with initial interest in Web Control for DMS integration with their ACS system. One respondent shares positive experience switching to DealerTrack for DMS and DealerSocket for CRM, which recently added GM Customer Search Integration. The thread confirms that DealerSocket is a viable DTAP-certified alternative that offers improved functionality for GM dealers.

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