- Apr 28, 2009
- 1,163
- 363
- Awards
- 7
- First Name
- Jerry
Visit Youtube and check out thephoneninja videos. Or send me an e-mail and I will give you access to all the goods. Your dealership is a client.
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This thread is just the tip of the iceberg.The people ahead of the curve aren't Googling for answers — they're already in here, having the conversations you haven't found yet. DealerRefresh is free.Get the full picture →
How are your phone skills?
- Thread starter Jerry Thibeau
- Start date
- Apr 28, 2009
- 1,163
- 363
- Awards
- 7
- First Name
- Jerry
- Apr 28, 2009
- 1,163
- 363
- Awards
- 7
- First Name
- Jerry
- Apr 28, 2009
- 1,163
- 363
- Awards
- 7
- First Name
- Jerry
I love it when a salesperson learns how to use the phone to increase their income!
- Apr 28, 2009
- 1,163
- 363
- Awards
- 7
- First Name
- Jerry
One of my coaches came up with this and I absolutely love it!
[h=5]• A Phone Recipe for Success ~
1 Serving of Fantastic Customer Service
1 Dash of Superior Sales Skills
1 Pinch of Scripting
1 Sprinkle of a Smile
1 Tsp of enthusiasm
1 Cup of Ninja Tools and Resources[/h]
[h=5]• A Phone Recipe for Success ~
1 Serving of Fantastic Customer Service
1 Dash of Superior Sales Skills
1 Pinch of Scripting
1 Sprinkle of a Smile
1 Tsp of enthusiasm
1 Cup of Ninja Tools and Resources[/h]
In the past I would record my top salesman on there sales calls and share a mp3 file with the rest of the under performing salesman. Has anyone else done this?
- Apr 28, 2009
- 1,163
- 363
- Awards
- 7
- First Name
- Jerry
- Dec 30, 2009
- 1,882
- 477
- First Name
- Yago
- Feb 9, 2012
- 92
- 81
- Awards
- 5
- First Name
- Todd
Who's Carl?? ...all I can vouch for Jerry his company is the best!!!! I was his FIRST customer thanks to Joe Pistell and I still use his services today....
✨ AI Highlights
Jerry Thibeau, founder of Phone-up Ninjas, offered free phone skills coaching to two dealership salespeople to demonstrate how quickly improvement is possible, recruiting Carl from Sun Auto Warehouse (a 25-year veteran struggling with appointment-setting) and Chad Whitmore from Checkered Flag (an internet department appointment-setter) as volunteers. The thread shows strong community support for the initiative, with fellow professionals validating Jerry's expertise and expressing interest in the program. The key insight is that phone skills training is a recognized gap in dealership performance, with participants viewing the phone as a critical bridge between digital customer interactions and face-to-face sales.
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