# Summary The thread debates whether salespeople should leave customers unattended in the showroom during the sales process, as modern shoppers will use that time to research competitors online and seek outside opinions that could kill the deal. Responses reveal a nuanced consensus: while excessive trips to the manager can feel like outdated tactics, some unsupervised time actually helps customers make informed decisions, and the real solution is keeping them engaged with relevant materials (digital packets, brochures, evidence manuals) rather than trying to isolate them from information. One participant cited research showing a direct correlation between customer satisfaction and how often salespeople stay by the customer's side.
