My Experience Shopping Online

[craigh]

This is a people business Craig, you are experiencing it for the first time as a "regular person."

You are an educated buyer with a well-defined target vehicle. You should be able to seek out a specialist in your market area in the same way that you would seek out a real-estate agent that lived in the community and could advise you on schools, churches, kids sports teams and property taxes.

Just FYI, this happened in 2013 lol.
I've since purchased 2 other vehicles, both privately.
Dealers don't really cater to my needs.

 

[autohitch]

A lot of that sounds solid in theory Ryan but in my research for the product I am bringing to market I have found that you can't and shouldn't guide a dealership toward a particular model. In my humble opinion, and in how I am developing my software, the best (Never perfect) solution is one that allows as many dealers as possible to do what they do best. Today that product has to have a little leeway between innovation and tradition, but tomorrow that scale will obvious tilt away from the latter. I can't tell you how many times my team has gotten carried away with trying to move the needle too far and I have had to remind them that we just aren't there yet. But that's the advantage of having co-founders that were car dealers and not a couple Standford kids or say; the founder of a travel website.

 

[ryan.leslie]

Holy "bump an old thread" @autohitch!

Sorry @craigh, gotta ask though, are you still getting follow up emails from the dealers you shopped?

 

[autohitch]

HAHA, I know, but pretty much everything still applies and that says a lot doesn't it?!?!

 

[AdamMurray]

Holy "bump an old thread" @autohitch!

Sorry @craigh, gotta ask though, are you still getting follow up emails from the dealers you shopped?

Haha! Exactly what I was going to ask. I'm sure that dealer is also bragging about his awesome database, too, and the email blasts they do every week...

 

[craigh]

Holy "bump an old thread" @autohitch!

Sorry @craigh, gotta ask though, are you still getting follow up emails from the dealers you shopped?

Not a chance.
Dealers in Canada are all getting scared by CASL too, so in this country you need very explicit permission to email a customer.
Emailing a customer who is no longer "opted in" explicitly can lead to huge fines.