# Summary Dealers inquire about Proactive Dealer Solutions (a GM BDC program vendor led by Lawson Owens), seeking feedback on whether to engage their services. While most responses are limited to second-hand positive impressions, one auto group manager provides the most substantive insight: PDS offers solid processes and actionable advice, but success heavily depends on full CRM adoption across the entire sales team and management buy-in—without this organizational commitment, their predicted results won't materialize. The thread concludes without a definitive recommendation, leaving the original poster still investigating before making a decision.
# Summary Dealers inquire about Proactive Dealer Solutions (a GM BDC program vendor led by Lawson Owens), seeking feedback on whether to engage their services. While most responses are limited to second-hand positive impressions, one auto group manager provides the most substantive insight: PDS offers solid processes and actionable advice, but success heavily depends on full CRM adoption across the entire sales team and management buy-in—without this organizational commitment, their predicted results won't materialize. The thread concludes without a definitive recommendation, leaving the original poster still investigating before making a decision.
