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Sales People & Cell Phones

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# Summary A dealership manager raises concerns about cell phone usage on the sales floor—including loud conversations, poor reception, and disruptive ringtones—and solicits best practices from peers. Respondents acknowledge that while cell phones are now essential for sales professionals, proper training and etiquette (silencing phones during customer interactions, using landlines when possible, and leveraging solutions like Google Voice) can mitigate the downsides and maintain professionalism.

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