• This thread is just the tip of the iceberg.The people ahead of the curve aren't Googling for answers — they're already in here, having the conversations you haven't found yet. DealerRefresh is free.Get the full picture →

The shit hit the fan

✨ AI Highlights

DealerRefresh experienced a major server crisis in late January that resulted in lost data and new member registrations, prompting founder Jeff Kershner to spend three days manually recovering what he could. The community rallied around him with offers of help and appreciation, while Jeff worked through technical challenges with the new HiVelocity hosting platform, including database issues and missing comments that proved harder to restore than anticipated. The key insight is that despite the setback, the community's support and the improved server speed validated Jeff's decision to migrate to more secure, scalable infrastructure.

Replies Views 18 8,574 Started Last Reply