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VIN related question?

AI Summary

# Summary A dealer using VIN CRM with Dealer.com website integration seeks to route electric vehicle leads to specialized EV salespeople, but VIN support indicated the routing process must originate from the manufacturer. Community members offer a practical solution: use VIN's Lead Assignment settings to create a custom rule based on Vehicle Type/Make/Model to automatically route all EV leads to designated specialists, bypassing the manufacturer requirement concern.

Nov 4, 2021
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Dawn
HI! Id like some help! I want to ensure leads that hit my website for Electric vehicles get routed to a specific person. VIN says that this process has to originate from manufacturer (GM) which doesn't make sense to me.

Website- Dealer.com
CRM - VIN

Vehicles in Question - All electric

Routed to specific EV specialists.

Im afraid since they are GM third party leads- coming from our website to Vin- that they would get lumped in with all of the third party leads- request a quote/ build my own/ shop click drive etc and we couldnt determine which are EV specific. How could be get help with this?

Sorry - new to VIN and not getting much help!

Thanks
 
HI! Id like some help! I want to ensure leads that hit my website for Electric vehicles get routed to a specific person. VIN says that this process has to originate from manufacturer (GM) which doesn't make sense to me.

Website- Dealer.com
CRM - VIN

Vehicles in Question - All electric

Routed to specific EV specialists.

Im afraid since they are GM third party leads- coming from our website to Vin- that they would get lumped in with all of the third party leads- request a quote/ build my own/ shop click drive etc and we couldnt determine which are EV specific. How could be get help with this?

Sorry - new to VIN and not getting much help!

Thanks
Easiest way that I can think of would be:
Settings
Lead Assignment
Sales
Add New Rule
- In the 'Vehicle Type/Make/Model' section, highlight all of the vehicles you want contained within this rule
Set lead routing to specific user below
Save
 
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HI! Id like some help! I want to ensure leads that hit my website for Electric vehicles get routed to a specific person. VIN says that this process has to originate from manufacturer (GM) which doesn't make sense to me.

Website- Dealer.com
CRM - VIN

Vehicles in Question - All electric

Routed to specific EV specialists.

Im afraid since they are GM third party leads- coming from our website to Vin- that they would get lumped in with all of the third party leads- request a quote/ build my own/ shop click drive etc and we couldnt determine which are EV specific. How could be get help with this?

Sorry - new to VIN and not getting much help!

Thanks
You should be able to create a custom Vinsolutions process based on Lead Source AND Make / Model.

Quick example:
1636123249119.png
 
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Reactions: ChrisR

✨ AI Highlights

# Summary A dealer using VIN CRM with Dealer.com website integration seeks to route electric vehicle leads to specialized EV salespeople, but VIN support indicated the routing process must originate from the manufacturer. Community members offer a practical solution: use VIN's Lead Assignment settings to create a custom rule based on Vehicle Type/Make/Model to automatically route all EV leads to designated specialists, bypassing the manufacturer requirement concern.

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