• This thread is just the tip of the iceberg.The people ahead of the curve aren't Googling for answers — they're already in here, having the conversations you haven't found yet. DealerRefresh is free.Get the full picture →

PR & News Vroom kicks the bucket - Closes shop!

Dan Sayer

Boss
Staff member
Dec 4, 2009
566
620
Awards
7
First Name
Dan
1705963115497.png

We announced January 22nd, 2024, that Vroom has halted all purchases and sales of used vehicles. We are discontinuing Vroom's e-commerce operations and winding down our used vehicle dealership business.
It has been an honor to serve car buyers and sellers all over the country.


Our subsidiaries, United Auto Credit Corporation (UACC) and CarStory, will continue to serve their customers and focus on growing those businesses.
Read the full press release here.

Vroom Announcement FAQs

Customers with pending transactions:
Resources for existing Vroom customers:

  • For GAP claims, go to https://SGGAP.com or call VroomProtect Claims at 844-670-1873
  • For VSP or Multicoverage, call VroomProtect Claims at 844-670-1873
  • To request Roadside Assistance, call 1-877-675-7254
Still shopping for your next ride?
Shop millions of new and used cars on CarStory.com
 

✨ AI Highlights

Vroom announced on January 22, 2024, that it is shutting down its e-commerce and used vehicle dealership operations, though its subsidiary companies United Auto Credit Corporation and CarStory will continue operating. The forum members express limited surprise at the closure and note that CarStory's continuation will be discussed further in an upcoming RefreshFriday presentation.

Replies Views 3 3,398 Started Last Reply