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What happened to my discussion and comments?

AI Summary

A DealerRefresh administrator announces that discussions and comments posted between January 24, 2015 and February 14, 2016 that disappeared will be restored within 24-48 hours. The outage was caused by hardware issues that cascaded into bandwidth and data problems, though most users were unaffected except for those with missing comments.

Jeff Kershner

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IF you started a new conversation after Jan 24th 2015 and before Feb 14th 2016 and you're wondering, "what the he!! happened to it?"

Hold tight. They will be re-appearing within the next 24 to 48 hours.

IF you have commented on a discussion during the same window of time and wondering, "what the he!! happened to it?"

Hold tight. They will be re-appearing within the next 24 to 48 hours.

Refresh dealer community, I KNOW. Boy do I know. It's been a rocky couple of days. Actually it's been a rocky couple of weeks on this side of the screen. Just over 3 weeks ago we had some hardware issues that turned into a bit of a bandwidth and data issue. We quickly got that under control, most probably didn't even notice. Unless you were one of the few that had a comment missing...

For more information and to keep yourself updated, follow this post by Alex from earlier today - http://forum.dealerrefresh.com/threads/the-shit-hit-the-fan.4715/
 

✨ AI Highlights

A DealerRefresh administrator announces that discussions and comments posted between January 24, 2015 and February 14, 2016 that disappeared will be restored within 24-48 hours. The outage was caused by hardware issues that cascaded into bandwidth and data problems, though most users were unaffected except for those with missing comments.

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