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Alex Jefferson replied to the thread Evil Dealers and the Slaughter of the Innocents.
When I buy anything over $1000 bucks I always negotiate because I know I usually can. I'm not an "innocent lamb" at all. In the end I...
M
mo_radji replied to the thread Evil Dealers and the Slaughter of the Innocents.
The failure of this post occurs with the assumption that the customer engages in a one-time transaction.
Loyalty is the key driver to...
J
Joe Pistell replied to the thread Evil Dealers and the Slaughter of the Innocents.
Scott writes:
"...They just want a fair price, no games and let me buy the car so I can get on with my life."
Scott, your right, but...
J
Jerry Thibeau (blog) replied to the thread Evil Dealers and the Slaughter of the Innocents.
Awesome Stuff Uncle Joe!
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Scott Hengtgen replied to the thread Evil Dealers and the Slaughter of the Innocents.
Joe point will taken (and here comes the but), but research shows that the younger generation does not want to play that game anymore...
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Mat Koenig (blog) replied to the thread Evil Dealers and the Slaughter of the Innocents.
Joe,
I love your passion which I am guessing you convey with the CAPS-LOCK on. The beauty of this dialogue is that there is room for...
J
Joe Pistell replied to the thread Evil Dealers and the Slaughter of the Innocents.
YOU ALL ARE SO SELF-INVOLVED YOU ARE MISSING MY POINT. Roll with me, this'll be a test in creative thinking.
The universe does not...
A
Ad Hustler replied to the thread Evil Dealers and the Slaughter of the Innocents.
They want to negotiate the price because that's what car dealers have TRAINED them to do. Since everything's all about sales and...
A
Alex Snyder (blog) replied to the thread Evil Dealers and the Slaughter of the Innocents.
Kim - that's one of, if not the, biggest problems with things today: NOW. It is all about now.
When I was selling cars I was caught-up...
C
Cookie replied to the thread Evil Dealers and the Slaughter of the Innocents.
Dealerships do more than Sell Cars. I have personally experienced on numerous occasions Greed and Dishonesty from the SERVICE...
K
Kim Clouse replied to the thread Evil Dealers and the Slaughter of the Innocents.
Professionals in sales learn to build relationships over time. They know how to under promise and over deliver even in the smallest...
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Scott Hengtgen replied to the thread Evil Dealers and the Slaughter of the Innocents.
Accountability is a lost art for a lot of dealerships, from the dealer down. Selling a car is really an easy process untill you put the...
M
Mat Koenig (blog) replied to the thread Evil Dealers and the Slaughter of the Innocents.
Well put Dennis :) It's funny that you bring up the four-square because I kid you not I saw more than one dealer in the past two weeks...
DennisGalbraith replied to the thread Evil Dealers and the Slaughter of the Innocents.
What a fantastic discussion! The need for accountability, as so correctly pointed out by Mat and Jeff, is not going to go away. When...
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Mat Koenig (blog) replied to the thread Evil Dealers and the Slaughter of the Innocents.
Tom,
I agree with your statement completely. However, I think the reason we 'bend over backward' is because something hiccuped along...
T
Tom Campbell replied to the thread Evil Dealers and the Slaughter of the Innocents.
I have to disagree with Mat. The customer you do the most for and bend over backwards for is usually the one that rips you a new asscome...
M
Mat Koenig (blog) replied to the thread Evil Dealers and the Slaughter of the Innocents.
Joe,
First off I have to say that the story was a fun read and I do agree with you...but only partially.
Customers do lie to us but I...
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Stan Sher (blog) replied to the thread Evil Dealers and the Slaughter of the Innocents.
This video was great. To a certain extent I agree with Joe. There is a percentage of people that are like that. It really is a small...
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Ed Brooks replied to the thread Evil Dealers and the Slaughter of the Innocents.
Scott pegged it when he said "The customer learned from the best…the dealership personnel." For years the game was the same all over the...
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Scott Hengtgen replied to the thread Evil Dealers and the Slaughter of the Innocents.
The customer learned from the best...the dealership personel. You just have to remember one thing. When the customer lies to you it is...
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Brian Pasch (blog) replied to the thread Evil Dealers and the Slaughter of the Innocents.
I love the video...
A
AdamR replied to the thread Evil Dealers and the Slaughter of the Innocents.
People want the feeling that they are getting a good deal. No matter what information they have, no matter what the price is of the car...
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Guest Poster posted the thread Evil Dealers and the Slaughter of the Innocents in Off Topic & Everything Else.
Why do they WANT TO NEGOTIATE before they buy?
Confession:
I am rather new to this biz (2002) and when I got an offer to become the...
TuneyFish replied to the thread The 3 steps to Dealership Blogging.
Blogging is a very time intensive task, but also can be rewarding on many levels. I find it relaxing to write up something and publish...
Eric Miltsch replied to the thread The 3 steps to Dealership Blogging.
Alex,
Great thoughts. I've tried to follow the same formula as well.
Wouldn't change a thing. (Except for finding more time)
(C+QC)W...