• This thread is just the tip of the iceberg.The people ahead of the curve aren't Googling for answers — they're already in here, having the conversations you haven't found yet. DealerRefresh is free.Get the full picture →
  • R
    I like for salesmanagers to take the phone calls because they know everything,rebates,rates,etc. i take all the calls in used cars,i...
  • J
    Mike, Right on! Good insight, wish this was around 2 years ago. I struggle with the idea of scripts. I gave up on them a little over...
  • mbayo
    Mike.... You're dead on. Scripts are crucial in both ensuring consistency in process and that proven principles are used in...
  • G
    Guest post by Mike Keesee With the right phone process and practices the BDC is your #1 weapon. When I first took on my position as...
  • B
    VinSolutions announces the opening of their new eCommerce Consulting Division. The company selected Chris Hanson as Director of...
  • R
    Richard (blog) replied to the thread Kelley Blue Book Training & eNetwork Brunch in New Jeresy.
    Speaking of KBB. Does anyone have any comments on the effectiveness of Black Book vs. KBB Value Your Trade tools in generating quality...
  • DigitalRalph.com
    this will be the 5th KBB eNetworking event I have worked with and each one seems to get better and better... Even though I have seen the...
  • andwrig
    Jeff: I will see you there. Look forward to speaking with you in person. Thanks for the heads up. Andy
  • G
    Awesome stuff!
  • A
    LOL .. LOVE THE PIC . AND MY CUSTOMERS LOVE THE FACT THAT WHEN THER ARE IN MY OFFICE EVEN THOUGH I AM GOING THROUGH MY PITCH FOR MY SALE...
  • S
    Nice pic indeed. Looking at David's pics it looks like you all had some fun. That is awesome. I am not great at this game but I am...
  • N
    Nice pic rok star great advice Jeff
  • B
    Jeff, while I think those are all great ideas, I've had a horrible time getting salespeople to do their own videos. I personally don't...
  • D
    Jeff will probably get mad at me for linking his followers off of his site but.... Here are some other classic photos of that crazy...
  • R
    I meant Guitar Hero.
  • R
    Can you really play or is Guitar Here the limit?
  • J
    Jeff, help me out here, is that a picture of you or Billy Idol????
  • R
    Does that mean you are a Lefty!
  • E
    That picture is classic!
  • B
    AutoUSA Reports 17.6% Rebound in Truck Leads AutoUSA, the industry's leading provider of the highest quality Internet-generated...
  • R
    Ryan replied to the thread DealerRefresh 3.0 - it's finally here!.
    awesome looking site.
  • S
    Stan Sher (blog) replied to the thread DealerRefresh 3.0 - it's finally here!.
    Jeff, This is an amazing creation...
  • A
    Alex Snyder (blog) replied to the thread DealerRefresh 3.0 - it's finally here!.
    Woohoo! The new site looks even better live than it did on the testing site. Glad it is up and running. Give me a little time to get...
  • M
    Matt Watson (blog) replied to the thread DealerRefresh 3.0 - it's finally here!.
    New site looks nice
  • epainter
    Jeff, The site looks great and the search is definately helpful. Also thank you for the insight you and alex shed on our industry w/o...
  • Filter