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michaelrodriguez replied to the thread Online Dealer Reviews - Are They Ready For Prime Time?.
Just wanted to give an update to the "weird" experience with dealerrater.com. They have updated my request and we are now happy :)
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Chris (blog) replied to the thread Online Dealer Reviews - Are They Ready For Prime Time?.
How about CUSTOMER-RATER.com... this way we all can burn a customer or praise them!?
A Salesperson driven website where you can...
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Matt Lamoureux replied to the thread Online Dealer Reviews - Are They Ready For Prime Time?.
Hi Oscar,
Sure...I am happy to explain.
Originally we chose to build our repuation on DealerRater because it was founded in 2002 as...
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Andrew DiFeo replied to the thread Online Dealer Reviews - Are They Ready For Prime Time?.
Our new dealership has been open for almost two months now, and we have been a Dealerrater certified dealer over the last month and a...
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Oscar Vanderkooij replied to the thread Online Dealer Reviews - Are They Ready For Prime Time?.
Matt,
I appreciate your feedback. CS asked earlier why you do not change to another rating website to get the same effect there instead...
michaelrodriguez replied to the thread Online Dealer Reviews - Are They Ready For Prime Time?.
I had a great time utilizing dealerrater until they stopped having a great time with my dealership. I found our dealership had "one" bad...
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Matt Lamoureux replied to the thread Online Dealer Reviews - Are They Ready For Prime Time?.
Hi Oscar,
Good question.
Most dealerships fail to take the initiative to request DealerRater reviews from their happy customers...
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Oscar Vanderkooij replied to the thread Online Dealer Reviews - Are They Ready For Prime Time?.
Just noticed that you do have a link to dealerrater. Question still stands though. How do you make this work for your dealership??
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Oscar Vanderkooij replied to the thread Online Dealer Reviews - Are They Ready For Prime Time?.
Matt,
"To illustrate, Acton Toyota’s Internet department was delivering 35 - 40 new and used vehicles per month on the day I began as...
Bill_Playford replied to the thread Online Dealer Reviews - Are They Ready For Prime Time?.
I tend to agree with CS. I am almost at the point where I go to Amazon to get advice on everything short of groceries. It’s great...
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Fran replied to the thread Online Dealer Reviews - Are They Ready For Prime Time?.
Don't forget eBay, one of the best examples of integrating seller reviews with online shopping. It's not that dealer reviews aren't...
Chip Grueter replied to the thread Online Dealer Reviews - Are They Ready For Prime Time?.
I'm a HUGE fan of NewEgg - pricing, selection, user reviews. I don't think I've been steered wrong by the reviews on that site - even...
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Alex Snyder (blog) replied to the thread Online Dealer Reviews - Are They Ready For Prime Time?.
Like CS said earlier, people prefer to review the product - especially the product they just bought. People care where they buy from...
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CS replied to the thread Online Dealer Reviews - Are They Ready For Prime Time?.
@Matt
i don't think you're missing anything if you've found a way to motivate the customer base. there's no better way to reinforce a...
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Matt Lamoureux replied to the thread Online Dealer Reviews - Are They Ready For Prime Time?.
Knowing that Acton Toyota conducts business ethically, and tired of being stereotyped alongside other not so ethical dealers, Acton...
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CS replied to the thread Online Dealer Reviews - Are They Ready For Prime Time?.
the difference between dealership ratings and amazon, epinions, etc is what is being reviewed. i could find thousands of reviews on an...
Mico Silver replied to the thread Online Dealer Reviews - Are They Ready For Prime Time?.
Maybe it's more of a local thing, but try Yelp.com. Here in San Francisco it started with restaurants, but spred to all kinds of...
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JIM replied to the thread Are Internet Specials like Pulling Teeth?.
I have had the same problem. I believe a sucessful Internet department has two sides Sales-- Marketing. Most dealers think...
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John Paul Strong replied to the thread Are Internet Specials like Pulling Teeth?.
You find the same problem in tracking down information for mass media advertising, only there generally are substantial dollars at...
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Gerald replied to the thread Are Internet Specials like Pulling Teeth?.
Alex-
This is a classic example of using punishment/reward which should work well. The first thing that must happen is for the...
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Pat Hayes replied to the thread Are Internet Specials like Pulling Teeth?.
I've been visiting the site for quite some time. I forgot when I joined. Just usually a silent reader. :)
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Lindsey replied to the thread Are Internet Specials like Pulling Teeth?.
If I'm feeling particularly sassy that day, I'll pick a bunch of sold cars as vehicle specials. That usually prompts phone calls from...
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Alex Snyder (blog) replied to the thread Are Internet Specials like Pulling Teeth?.
Thanks for the comments everyone. There are some excellent replies!
Hello Pat - glad to see some local folks are finding Dealer...
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Pat in Chesapeake replied to the thread Are Internet Specials like Pulling Teeth?.
Hi Alex,
I'm right across town from you and I have similar issues. Except my 18 locations are spread out all over the country. It is...
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Oscar Vanderkooij replied to the thread Are Internet Specials like Pulling Teeth?.
I never have problems getting the new car specials up for our site unless the month end on a weekend and we have to wait for the...