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This thread is just the tip of the iceberg.The people ahead of the curve aren't Googling for answers — they're already in here, having the conversations you haven't found yet. DealerRefresh is free.Get the full picture →
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Gary Marcotte posted the thread Big Data Knows - If Only YOU Knew! in CRM, ILM, Chat, Desking, Emails, Phone, SMS.
I can remember when we were launching Lexus in 1989 and the new dealers would ask, “what used cars should I stock in my new store?”...
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ClarkHeintz replied to the thread How to Tackle Gmail Tabs.
VelocitySales dealerrefresh Informative..thanks for posting
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1to1 News replied to the thread How to Tackle Gmail Tabs.
Jessica,
Great article on the gmail tabs.
Our gmail open rates have stayed about the same.
There were several articles online about...
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John Thomas replied to the thread How to Tackle Gmail Tabs.
Breaking News
Autotrader is Selling CDM Data and VinSolutions and is losing ground on Homenet Inc.
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Jessica Ruth posted the thread How to Tackle Gmail Tabs in Automotive News, Press Releases, and Events.
September 8th was a fairly awesome day as I sat at my desk prominently displaying my Tough Mudder orange headband wrapped tightly around...
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Aaron Wirtz (blog) replied to the thread Dealer Spotlight: Aaron Wirtz.
Mike Haeg Indeed! I downloaded an app for iPad called TapTyping, which has really improved my iPad typing, but it's still nowhere near...
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Mike Haeg replied to the thread Dealer Spotlight: Aaron Wirtz.
I appreciate your appreciation for a pen and paper Aaron. Nothing beats it.....even if I go type up notes on my computer afterward.
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DealerRefresh (blog) replied to the thread Dealer Spotlight: Aaron Wirtz.
Hey now!
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Tup Ricig replied to the thread Dealer Spotlight: Aaron Wirtz.
I know a gal who can fix the top 3 buttons on that shirt, which I can only assume are missing. Let me know.
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Jessica Ruth posted the thread Dealer Spotlight: Aaron Wirtz in Automotive News, Press Releases, and Events.
DealerRefresh: Let’s do a meet and greet…Hi, we’re DealerRefresh and you are….?
Aaron: I’m Aaron Wirtz, a native of Wichita, Kansas who...
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briceenglert replied to the thread Reputation Conversion, What’s Your Success Rate?.
mrcurryAbsolutely, great question -- using our proprietary tool, Prime Response, we track alot of data about "reputation conversion" for...
mollyrcurry replied to the thread Reputation Conversion, What’s Your Success Rate?.
not sure what the conversion numbers in your chart mean. what exactly is the 22.5% from the BBB? thanks for any update
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briceenglert replied to the thread Reputation Conversion, What’s Your Success Rate?.
Thanks for the comments Kathi. Dealers can greatly benefit from good consulting around these new concepts.
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briceenglert replied to the thread Reputation Conversion, What’s Your Success Rate?.
That would entail a lot of manual intervention. There are creative ways to use value chains that can accomplish directing constructive...
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zanysamla07 replied to the thread Reputation Conversion, What’s Your Success Rate?.
I am really amazed.
Today I spent a lot of my spare time trying to find something interesting on
this topic. Finally I found your site...
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erikjonker (blog) replied to the thread Reputation Conversion, What’s Your Success Rate?.
So it would be prudent to cherry pick who you send the review links and postcards too.
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Autofair Honda replied to the thread Reputation Conversion, What’s Your Success Rate?.
For sales, our BDC currently follow ups with sold customers to ensure their satisfaction, and if they are 100% satisfied we'll ask them...
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Javier replied to the thread Reputation Conversion, What’s Your Success Rate?.
Nice Post, Brice
We are currently running a Car Service Online Portal in Spain, Reparamiauto.com. We believe in trusted reviews as the...
Kathi Kruse replied to the thread Reputation Conversion, What’s Your Success Rate?.
I always enjoy any mention of process and metrics of online reviews. Brice is a leader in this arena. I see many dealers faltering in...
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Mike Robbins (blog) replied to the thread Reputation Conversion, What’s Your Success Rate?.
Yes Jeff, service is something that had been neglected but we are proactively soliciting service reviews and CSI.
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DealerRefresh (blog) replied to the thread Reputation Conversion, What’s Your Success Rate?.
That's a great process Mike. Are you also asking service customers after their service is completed to also review? Service customers...
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Christopher Ledingham replied to the thread Reputation Conversion, What’s Your Success Rate?.
Thanks Ed !
Brice Englert posted the thread Reputation Conversion, What’s Your Success Rate? in Websites, SEO, SEM, Display, Social, Marketing.
Reputation Management is evolving very quickly.
Nearly 3 years ago, Google introduced Local Listings and, with it, the corresponding...
kevinfrye posted the thread Driving Sales Executive Summit 2013 Recommended Sessions with Kevin Frye in Automotive News, Press Releases, and Events.
Kevin Frye's Suggested DSES 2013 Sessions
Let me first extend my congratulations to the Driving Sales team on putting together a...
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Chuck Marcotte replied to the thread CarStory - The Mobile App for the Sales Professional.
Better to be Vast,rather than "Halfvast"