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Wayne Anderson replied to the thread How should I approach getting a customer in the door?.
We setup a pricing policy that encourages our customers to go out on the Internet; find they price they want to pay and bring it with...
jakewirth replied to the thread How should I approach getting a customer in the door?.
First you need to step away from the dealership and make yourself a customer and this exercise will be very easy:
If you are worrying...
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Noland Harris replied to the thread How should I approach getting a customer in the door?.
Johnny,
Your comments are appreciated.
I developed the VP$ concept a few years ago as an annual direct mail piece and as part of my...
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Scott Bretherick replied to the thread How should I approach getting a customer in the door?.
Johnny,
Personally I am given freedom to do as I see needed with all of my internet leads. And in my practices I have found it much...
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Johnny Swartz replied to the thread How should I approach getting a customer in the door?.
The Vehicle Payment Shopper on your web site Nolan, is a creative idea. The only issue I have with it is will it be confusing for the...
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Johnny Swartz replied to the thread How should I approach getting a customer in the door?.
Thanks for the comments! Keep them coming please.
This past week when this "new" way for us to treat Internet Customers started I...
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Noland Harris replied to the thread How should I approach getting a customer in the door?.
You’re talking about an industry-wide problem. I don’t propose to know the answer but I may have a partial to the issue how much...
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Gerald replied to the thread How should I approach getting a customer in the door?.
One thing that worked for me very well was to tell the customer on the phone "I am sorry, but my store prohibits me from providing...
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Mark replied to the thread How should I approach getting a customer in the door?.
I work for a DMS provider; I'm also a consumer, so I've heard car dealers from two different perspectives on this issue. I have to tell...
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Steve (blog) replied to the thread How should I approach getting a customer in the door?.
We have tried both approaches and have come to costly conclusion that giving a price is the better track with Internet leads. I use an...
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Johnny Swartz replied to the thread How should I approach getting a customer in the door?.
Thanks guys. Lao Shi, You are right, good stuff.
Robert,
You are right, Volvo Requires us to answer within 2 hours with a personal...
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Internet Jeff replied to the thread How should I approach getting a customer in the door?.
Much like Brians dilemmas, I work GM BuyPower leads where General Motors instructs us to reply with any type of price quote within I...
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Lee replied to the thread How should I approach getting a customer in the door?.
"Your dealer is ignoring the reasons why the consumer is on the Internet (they are weary / leary of the traditional sales tactics) and...
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Robert (blog) replied to the thread How should I approach getting a customer in the door?.
Johnny,
If your Management Team does not embrace the internet process, and stand behind you 100%... WHY WOULD YOU STAY??? You said you...
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Lao Shi replied to the thread How should I approach getting a customer in the door?.
What you are sending Internet customers is a reason to do business with your dealership over your competition? If you believe it's just...
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Ashley Antonio replied to the thread How should I approach getting a customer in the door?.
AutoRevenue vs. OnStation? Any thoughts. Anyone used AutoRevenue and then switched to Cobalt's OnStation? Which gave you better results?
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Lee Palmer replied to the thread How should I approach getting a customer in the door?.
It must be tough. We offer our lowest, no haggle price upfront. Some want to dance with the numbers and many don’t. Give them no price...
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Alex Snyder (blog) replied to the thread How should I approach getting a customer in the door?.
We all know customers are being conditioned to ask for a price, and the "best price". And they have every right to ask - it is an...
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Steve Williams replied to the thread How should I approach getting a customer in the door?.
Johnny,
If "giving up" is not an option...
I have found that most owners who feel this way have based their decisions on antiquated...
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Johnny Swartz replied to the thread How should I approach getting a customer in the door?.
Your Right Brian, this is a tough issue and very frustrating. I have thought of moving on but I don't like to just give up.
The...
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bhoecht replied to the thread How should I approach getting a customer in the door?.
There are two conversations going on in any buyer + seller conversation.
The buyer's conversation + the seller's conversation.
Your...
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Brandon Hoffman replied to the thread How should I approach getting a customer in the door?.
You can try using an incentive such as a free gas card for coming in and test driving the vehicle. This way you get then through the...
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Ryan Vaughn replied to the thread How should I approach getting a customer in the door?.
I am having nearly the exact same issue. I will definitely be interested to hear comments.
DigitalRalph.com replied to the thread 3rd annual AAISP Digital Dealer Conference - Feedback and Review.
In response to Ashley Antonio's post, I will be at the J. D. Power Automotive Internet Roundtable event at the Red Rock resort in Las...
DigitalRalph.com replied to the thread 3rd annual AAISP Digital Dealer Conference - Feedback and Review.
Jeff,
I attended the AAISP Digital Dealer conference in Las Vegas and can attest that relative to the previous 2 in Nashville, this one...