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  • B
    As a dealer or salesperson, unfortunately you cannot respond to a negative review on DealerRater as a non-paying entity - this should be...
  • R
    Very interesting topic that I have not though of before. It seems it is unavoidable that every dealerships will come across "that...
  • L
    Sorry to hear that Deb. just remember to always "respond" and NOT "react"
  • D
    DealerRefresh (blog) replied to the thread Can Reviewers Say Anything They Want About Your Dealership?.
    Sorry to hear that Deb. just remember to always "respond" and NOT "react"
  • D
    Currently going through this right now!!
  • K
    KevinFrye (blog) replied to the thread Can Reviewers Say Anything They Want About Your Dealership?.
    Couldn't disagree more Joe, sorry. Making blatantly false statements is not only wrong, it is against the law - it's called libel. I...
  • kevinfrye
    How many of us have found ourselves incredibly frustrated when we received a negative review for our dealership that was blatantly...
  • J
    Sales in the car industry should be reevaluated. It's not about standing around and waiting, but being proactive, and returning calls...
  • MikeHaeg
    The dealer across the street requests an appointment on 57% of sales calls. Right now in your dealership, most of your sales team isn’t...
    • outboundcall_noconversion.png
  • A
    andrewsmith1443 replied to the thread 3 Ideas To Keep Your Email Marketing Off The Naughty List.
    @Dealerrefresh there is a naughty list lol...?
  • malinda.terreri
    Nothing Says Christmas Like an Overstuffed Inbox Remember the seasonal golf store in the mall that you bought a gift from last...
  • A
    avinashvyas247 replied to the thread Dominon Announces Their New DMS.
    Thanks for this post..This really help me for good seo.   article writing services ...
  • A
    avinashvyas247 replied to the thread Dominon Announces Their New DMS.
    thanks for this post..this really help me for good seo.   <a href="http://www.seologist.in/seo-writing/article-writing-services">article...
  • A
    Alex Snyder (blog) replied to the thread Dominon Announces Their New DMS.
    This is fantastic news!  Congratulations to all my fellow Virginians at Dominion.
  • TomLaPointe
    it's about time someone tried to break into the domain of the big two. hopefully microsoft puts more logic into this massive endeavor...
  • D
    DealerRefresh (blog) replied to the thread Contact At Once! 2012 Dealer Survey Results.
    They're either chatting with you or texting....hmmm..texting........
  • M
    Melissa Collacott Adrian replied to the thread Contact At Once! 2012 Dealer Survey Results.
    More proof that it is part of the future of the car business. You have to jump on board or be left behind.
  • G
    Gary Walkup replied to the thread Contact At Once! 2012 Dealer Survey Results.
    Live chat is awesome if it's really live. It's really pathetic if it's a chat robot.
  • R
    Ron Aniel replied to the thread Contact At Once! 2012 Dealer Survey Results.
    Ton, thanks for sharing...good post that I'll be passing on.
  • V
    Vince Zurzolo replied to the thread Contact At Once! 2012 Dealer Survey Results.
    Used it often in the past week. Quick and effective, if there is follow through.
  • J
    Joshua Sack replied to the thread Contact At Once! 2012 Dealer Survey Results.
    Big believer in offering a chat button in every email response to your customers especially the first response.
  • B
    Billy Allen replied to the thread Contact At Once! 2012 Dealer Survey Results.
    he would
  • J
    John Gibbs replied to the thread Contact At Once! 2012 Dealer Survey Results.
    nice
  • J
    Jake Rios replied to the thread Contact At Once! 2012 Dealer Survey Results.
    I have 3 sales reps assigned to chat from my website to Autotrader and Cars.com. Needless to say they are consistently in my top 5.
  • D
    DealerRefresh (blog) replied to the thread Contact At Once! 2012 Dealer Survey Results.
    Great to hear Jake. It's rare to hear a dealer that's working chat (best practices) to say any different.
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