• This thread is just the tip of the iceberg.The people ahead of the curve aren't Googling for answers — they're already in here, having the conversations you haven't found yet. DealerRefresh is free.Get the full picture →
  • B
    BetterCarPeople replied to the thread ROCKIN' Employees - Where the Hell are They?.
    Take a look at Better Car People, home of Overnight BDC. We are a 24/7/365/ lead management service for your sales and service leads.
  • C
    Craigwaikem replied to the thread ROCKIN' Employees - Where the Hell are They?.
    We run a BDC department, and they are considered appointment setters.  This BDC set up has historically shown stronger gross profits...
  • S
    Stan Sher (blog) replied to the thread ROCKIN' Employees - Where the Hell are They?.
    I have to add this.  If I had to go back to be a sales person for myself I would prefer cradle to grave.  Give me 120 leads per month...
  • S
    Stan Sher (blog) replied to the thread ROCKIN' Employees - Where the Hell are They?.
    I have worked with stores where Cradle to grave works well but there are opportunities still missing.  It took me a long time to adjust...
  • A
    Alex Snyder (blog) replied to the thread ROCKIN' Employees - Where the Hell are They?.
    Cradle to grave can work really well when the right people are doing it.  Unfortunately, there aren't many of the "right people" around...
  • K
    Kyle Suss replied to the thread ROCKIN' Employees - Where the Hell are They?.
    just hired an appointment setter for our internet leads. we need to make a little headway on converting these internet prospects --...
  • G
    It's not easy to watch a Dealer who is the true sense of an Entrepreneur, look and feel defeated. It was painstaking to see. Why was he...
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  • A
    Received yesterday a warning from Mass State Auto Dealers regarding TrueCar advertising and the violations of the Attorney General...
  • A
    Forwarding the info to Massachusetts AG's office. Same violations exist in Massachusetts regarding invoice advertising, etc, etc. Expect...
  • B
    Blake Arbogast (blog) replied to the thread Colorado Department of Revenue Cites TrueCar Advertising Violations.
    Good looking out Kevin.
  • K
    I spoke to OADA this am, GCADA (Cleveland) already told their dealers to avoid.  OADA sees potential issues with Ohio Bird-dog laws as well
  • B
    Blake Arbogast (blog) replied to the thread Colorado Department of Revenue Cites TrueCar Advertising Violations.
    Looking into it. I called OADA. I'll let you know.
  • K
    Hey Blake, is Ohio looking at this?
  • B
    Blake Arbogast (blog) replied to the thread Colorado Department of Revenue Cites TrueCar Advertising Violations.
    I hope more states and OEM's get on the bandwagon. We need it! Has anyone check their web stats lately? Not looking good for us boys...
  • tomwhitejr
    Kansas too!!!  : )
  • James A. Ziegler
    There's more on the way...watch Louisiana and Maryland
  • A
    OEMs and Governments, oh my.  
  • B
    It doesn't seem like TrueCar is going to have such a Merry Christmas this year. Since Jeff wrote about TrueCar and some of their tatics...
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  • M
    Thanks for the kind words.  Glad you all enjoyed it!
  • B
    It really is amazing how you can take control of a conversation with the right words and sentences and change the result. Monitoring...
  • M
    Mspeigl (blog) replied to the thread What a 1932 Factory and Your Dealership Have in Common….
    If you aren't tracking your phone calls and holding your people accountable to what they are saying on the phones, you are probably...
  • Jerry Thibeau
    A brilliant article deserves a reward!  Expect a little something in the mail Mike.  Thanks and Merry Christmas.
  • A
    Alex Snyder (blog) replied to the thread What a 1932 Factory and Your Dealership Have in Common….
    Agreed Jerry.  This is a good one.
  • Jerry Thibeau
    Who wrote this article? This is probably the best article I have read all year and I have read it three times it's so good!  Hopefully...
  • MikeHaeg
    The year is 1932 and you’re working at the Hawthorne Factory, a dusty, smelly factory just outside Chicago. You’ve worked the same...
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