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    Mobile Visits to your Dealership are on the Rise This isn’t news. We know that more and more mobile devices are accessing the web on a...
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    HookLogic To Expand to Meet Rapidly Increasing Demand for E-Commerce Media NEW YORK – September 8, 2011 –HookLogic today announced a...
  • ricmccoy
    Thank you Jennifer... A ton of "take-a-way" value and "real world" information packed into a perfect 15 minute training session. Your...
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    jCole replied to the thread Effective Follow-Up Voicemails - Free Webinar.
    Hi Jennifer, Any chance this webinar was recorded? I'm bummed I missed out on it! Josh
  • J
    Thank you for the ideas for some better voicemail messages.  Your energy is great and contagious.  Have a great day!
  • JenniferSuzuki
    Hi Walt, I will offer some public webinars from time to time so you should friend me on FB - Jennifer Suzuki to get the invites! Send me...
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    Walt Kustra (blog) replied to the thread Effective Follow-Up Voicemails - Free Webinar.
    Sadly, I missed out on this today!  Any chance there will be another in the future or any suggestions on where I can go look for some...
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    Alex Snyder (blog) replied to the thread 1 Reason Why Your Email Collection is OVERRATED.
    There are ways to do email blasts and there are ways that email blasts are typically done.  Either the capabilities are not there for a...
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    Infinite Prospects replied to the thread 1 Reason Why Your Email Collection is OVERRATED.
    Great discussion. So many dealerships have the opportunity to target market, virtually for free, and don't take advantage of the...
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    Krisit S. replied to the thread 1 Reason Why Your Email Collection is OVERRATED.
    Okay, the guy I just bought my car from must have read your article.  I went to his dealership and was just looking.  But a few days...
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    Jae Chang (blog) replied to the thread 1 Reason Why Your Email Collection is OVERRATED.
    Using a preferred method of the customer, be it email, phone, face to face, tweet or text should always be encouraged. Any mode, a two...
  • J
    Jeff, you must have collected a TON of email addresses!  (My understanding is that you couldn't close a deal to save your life...) :) ...
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    Brian Pasch (blog) replied to the thread 1 Reason Why Your Email Collection is OVERRATED.
    Jeff, great reminder on process and I would add that anyone who comes into the dealership for sales or service should be encouraged to...
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    Krisit S. replied to the thread Your Computer SUCKS!.
    Okay, I do not work for a dealership, but my sister does.  You would think that all the employees are trained to say, "Hold on, my...
  • Jerry Thibeau
    Jerry Thibeau replied to the thread Your Computer SUCKS!.
    If I had my way the computer would automatically turn off when the phone rang.  We listen to lots of calls where there is idle time...
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    Jim Bell (blog) replied to the thread Your Computer SUCKS!.
    Yup, I hear it all too often when I listen to our calls every day.  If the guys get off their butts and walk the inventory, they should...
  • Dave Erickson
    Dave Erickson replied to the thread Your Computer SUCKS!.
    Great article Joe! Hate to admit I saw myself in it, but yesterday after reading it I got everything in front of me the calls I had went...
  • Craig
    Craig replied to the thread Your Computer SUCKS!.
    Nice read Joe! As salespeople we always need to remember that it is up to us to have the information customers need readily available...
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    Kevin Frye replied to the thread Your Computer SUCKS!.
    I was so ready to critique this posting, but by the time my computer loaded up this page, I calmed down and forgot all about my critical...
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    Alex Snyder (blog) replied to the thread Your Computer SUCKS!.
    I'm up for this battle Joe!  Here is more ammunition to motivate and influence some change:  IT, oh how I love thee – DealerRefresh I...
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    Guest Poster posted the thread Your Computer SUCKS! in Off Topic & Everything Else.
    Except for a telephone greeting along the lines of “Thank you for calling (Dealer Name). How can I assist you?”, there is one word track...
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    Steve Marshall Ford replied to the thread A Neat Social Media Strategy Tool - Check it out.
    Agree with JQ: Good thought starter.
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    Worth 15-20 minutes, sure.  Good thought starters...
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    Firm Behind Facebook, Groupon Closes Recapitalization Investment; Partner Todd MacLean to join Dealer.com Board Burlington, VT, Aug...
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          Thanks, everyone, for your comments. You are all entitled to you opinion, but I do feel like I would be doing my generation a...
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