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#ncm

  1. Dan Sayer

    U.S. Key Performance Indicators for Variable Operations - NCM Associates

    Here you go! Sharing NCM's ECommerce KPI's for combined vehicle departments (New and Used) performance of Internet and Phone. Looks like some of the phone KPI's lowered, other than the visit close rate for phone went up? Thoughts on these numbers and what your store is seeing? I hold our stores...
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