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standardization

  1. jsjung35

    DMS handles the transaction — but who’s standardizing what happens after?

    I’ve noticed a recurring challenge in multi-store groups: once the DMS does its job of logging the sale or closing the RO, the real work of follow-up tasks begins — and that’s where things start to get messy. Titles, funding, recon approvals, customer follow-ups… these often get tracked in...
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