Dealer-FX anyone using it?

[Alex Snyder]

Dealer-FX has been popping on my radar lately. A few friends are checking it out and then asking me what I think. Other than a short peak during my Dealertrack days, when we were discussing acquisitions, I haven't spent much time getting to know this service solution.

https://www.dealer-fx.com

Word on the street is they're snagging up Xtime dealers left and right.

 

[Tom Massengale]

Alex, we use their scheduling tool under the wiadvisor brand name, mostly with FCA dealers - I think they have a national contract with FCA. I have not had one Xtime dealer switch to Dealer-FX. The scheduling tool is a little clunky compared to others and one flaw is it will not pull sold customers that have not had their car in for service yet. So if a customer purchased the vehicle 6 months ago, but has not had the car in for service, you have to treat them as if they had never been to the store before and enter all their information in the system.