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GoTo — DealerRefresh Vendor Library

GoTo Connect for Automotive is an AI-powered unified communications platform that consolidates phone, video conferencing, and omnichannel messaging into a…
GoTo
a GoTo Technologies USA, Inc. company
Limited discussion 14 DealerRefresh discussions
GoTo Connect for Automotive is an AI-powered unified communications platform that consolidates phone, video conferencing, and omnichannel messaging into a single system designed specifically for dealership teams. Built with deep CRM and DMS integrations, it streamlines every customer interaction from sales floor to service bay while delivering real-time insights and AI-powered assistance to help dealerships close deals and book more appointments. If your dealership runs on disconnected phones, chat tools, and video systems, GoTo Connect for Automotive replaces the chaos with one AI-powered platform built for sales and service teams — with CRM and DMS integrations that turn every customer interaction into a closing opportunity.

What you do with it

consolidate phone, messaging, and video into a single unified platform, so they can reduce operational chaos and enable faster response to customer inquiries
When a dealership's sales and service teams are scattered across disconnected communication tools
integrate customer communications with CRM and DMS data in real-time, so they can convert more customer interactions into closed deals and booked appointments
When a dealership needs to capture and act on customer interactions across multiple touchpoints
deliver AI-powered insights and assistance during live customer interactions, so they can empower front-line staff to make better decisions and close more effectively
When a dealership's teams lack visibility into ongoing customer conversations and context

★ Sponsor spotlight · Unified Communications

If your dealership runs on disconnected phones, chat tools, and video systems, GoTo Connect for Automotive replaces the chaos with one AI-powered platform built for sales and service teams — with CRM and DMS integrations that turn every customer interaction into a closing opportunity.

Community evidence → Stable

GoTo has 14 mentions across DealerRefresh threads, but not enough rated opinions yet to establish a clear score. The snippets below are early signals.

14 mentions · 3 positive · Scored from 20+ years of candid DealerRefresh discussion. Scores shift as new conversations happen.

POSITIVE
"Alex Snyder introduces GoTo Connect for Automotive, highlighting a common dealership blind spot: while phone calls are heavily monitored and graded, outbound texts and emails largely go untracked. The thread positions GoTo Connect as a solution that extends visibility beyond calls to cover the full communication stack"
GoTo Connect for Automotive - worth a look! →
POSITIVE
"hosting his first webinar about writing effective auto classified ads using GoToWebinar software"
My First Webinar - Any tips or advice →
POSITIVE
"I have used GoToMyPC for this with great success and low cost."
ADP CRM - Hate It or Love It? →
NEUTRAL
"if anyone would like to jump on a GoTo Meeting, send me an e-mail and I'll give you the details"
How are your phone skills? →
NEUTRAL
"Please if you register from one of the links below, under organization please enter your dealership/Dealer Refresh Register for a session now by clicking a date below: [URLs to https://www2.gotomeeting.com/register/...]"
RedBumper Inventory Management - Time for Innovation!! →
NEUTRAL
"comparing options like RingCentral, GoTo, TotalCX, and Nextiva paired with call tracking providers"
Dealership Phone Systems? From apps to CRM Integrations, what you got? →
NEUTRAL
"a Dale Pollak webinar introducing vAuto's new "Provision" tool on 11/11/11 has exceeded GoToMeeting's 1000-attendee capacity, advising early sign-in"
A note on today's 11-11-11 Dale Pollak Webinar →
NEUTRAL
"Snagged from here: [URL="http://www.gototeam.com/2014/vending-machine-for-cars-atl-covers-it/"]Vending Machine for Cars? GTT's Atlanta Crew Covers it | Atlanta Video Camera Crew[/URL]"
Setting up a Photo Booth →
NEUTRAL
"Reynolds has blocked out any getting into ERA Access from a Remote PC program like Logmein, or GoToMyPC"
Reynolds DMS games again. MOPAR letter to dealers →
NEUTRAL
"Check out [URL='http://gotoima.com']GO To IMA - Dealership Reconditioning Software[/URL] it is dedicated to the tracking of used cars from trade in to tire shine."
Tracking the Used Car Reconditioning Process →
NEUTRAL
"allowing for co-browsing (like a gotomeeting) so you can show the customer around"
Low Cost Live Chat Software →
NEUTRAL
"Register now[/URL]. Read "[URL="https://www3.gotomeeting.com/register/417484190"]"
"Lead Scoring" - anybody using it?? →
NEUTRAL
"[URL="https://forum.dealerrefresh.com/goto/post?id=51306#post-51306"]↑[/URL]"
Will Someone Please Copy the Domino’s Pizza Tracker? →

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