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    Don’t know about you but when I saw this headline quote “I don’t like to look at a screen. I like to look at a face”, of the latest...
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  • D
    davewoodson replied to the thread Service Sucks.
    I was just at the service dept. Not pleased, but that is the cost for not having a monthly car payment. What I found funny is that when...
  • J
    Joe Pistell replied to the thread Service Sucks.
    The Sales Dept. is all about WANT The Service Dept. is about NEED I want a new AWD, DVD and NAV... in black... with alloys I need an...
  • J
    Joe Pistell replied to the thread Service Sucks.
    The Sales Dept. is like the Maternity ward (everyone is happy) The Service Dept. is like the Cancer Ward (everyone can't wait to get out ;-)
  • D
    D. Rawls replied to the thread Service Sucks.
    Andy is on point...the relationship-building of a perfectly synergized team will yield results that grow both fixed and variable...
  • aguyler
    aguyler replied to the thread Service Sucks.
    Our service department was the bread and butter of our store. Our sales people would come in early just to sit and great customers in...
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    Automotive SEO replied to the thread Service Sucks.
    Alex Great reminders and I'll be doing a workshop on Fixed Ops Digital Marketing at the Boot Camp this weekend. Christine Knowles has...
  • Alex Snyder
    There is a deep line in the sand between sales and service.  Variable and Fixed Operations just don't live on the same page.  Is this...
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  • C
    *wasn't Hollenshead's plan
  • C
    Agreed TIM was not designed to send cars to auction, but I would guess that was Hollenshead's plan, or why else would they do it?
  • C
    Have you ever tried to buy a Hollenshead car on friday in Manheim? They can afford to be aggressive, and we had aggressive bids. It...
  • T
    Telliott1958 replied to the thread AutoTrader Trade-in Market Place Found on KBB.com.
    My understanding is the TIM appraisal tool is designed to help dealers close more deals, and KEEP retail inventory and attract...
  • J
    Why would they bid it high? If they did they would lose money if the car was returned to them. The process is solid if worked. If it...
  • C
    Who has control of the bid price? Hollenshead! If I were them I would be bidding high trying to get cars to sell. Ever try buying a...
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    Mark Dent replied to the thread AutoTrader Trade-in Market Place Found on KBB.com.
    I would think it can be a positive IF the number comes in near the KBB price. In the screenshot it shows good as $11,325. If the offer...
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    There are benefits to it, and in most cases the pros should out way the cons. For us we had managers using it that relied on it as a...
  • C
    TIM, good for autotrader, good for manheim, good for Hollenshead, not so good for joe dealer.
  • R
    Ryan Thompson (blog) replied to the thread Canada’s AutoTRADER.ca Corporation Partners with vAuto.
    Have talked to some CDN dealers using VAuto and they are all blow away
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    Montreal (QC) & Oak Brook, IL, April 5, 2011 – TRADER Corporation, Canada’s leading destination for new and used vehicles, has launched...
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    adam sandlar replied to the thread CARFAX Launches Advantage Program for Dealers.
    http://www.pagesjaunes.fr/pro/avis-global-hardware-51724364-26201200-L07505600 Global Hardware yes I agree with the above mentioned
  • B
    CarMax EasyShop Makes Car Buying Easier – Again RICHMOND, Va. (March 28, 2011) — CarMax, Inc., the nation’s largest retailer of used...
  • Brian Pasch
    Thank Jeff for sharing this post. Dealers who have the lead need to invest in keeping that lead. Dealerrefresh is a great source to...
  • B
    Did you know that your local competitor just got smarter? You thought that they were behind the ball with digital marketing, social...
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  • E
    Elizabeth replied to the thread Insight Begins By Seeing.
    Thought provoking post about whether your dealership image is still the old stereotype that just doesn't really work anymore.  Love the...
  • E
    Elizabeth replied to the thread Insight Begins By Seeing.
    Thought provoking post about whether your dealership image is still the old stereotype that just doesn't really work anymore.  Love the...
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