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  • C
    I believe the article and bad experiences especially the one that was underwater. Once a vehicle has been submerged underwater it can...
  • M
    Michael Corrieri replied to the thread Carvana Claims They Offer a New Way to Buy a Car... Hmmm....
    Friends don't let friends buy Carvana. I bought a car from them, a Jeep Overland V8, trading in a pristine Challenger RTplus V8. What...
  • A
    Just bought from Carvana. Good experience. Talked to them on the phone a few times before purchasing. Never had to wait more than 10...
  • G
    Carvana's website does NOT display or offer a phone number by which a potential customer might call to get information. Seems as though...
  • L
    Leighann Scott Boland replied to the thread Carvana Claims They Offer a New Way to Buy a Car... Hmmm....
    This has been a bad experience since the beginning - and unfortunately, it's not over. My coworker had a great experience with Carvana...
  • C
    I have bought more used cars in my lifetime than I care to admit. I have purchased three with Carvana and could not be happier. When the...
  • J
    I live in central PA so there are no Carvana sites near me. In fact, the closest is near DC, about 90 miles away. I found a 2015 Kia...
  • T
    I just recently bought a car from carvana. Preapproval was simple and easy. Many cars available to select from. I had already knew I...
  • R
    Horrible. DO NOT BUY FROM CARVANA! Purchased a car in April and paid cash. Six weeks later they still did NOT deliver the registration...
  • E
    I loved Carvana I did return 2 cars and kept the third. It was a very good experience and I never felt stuck. I could always back out...
  • J
    Carvana must think car buyers are really stupid. Try to see the car or test drive it, they don't even respond to an email, what a scam...
  • B
    I’ve bought two cars from carvana and have been extremely happy. They gave me the best value on my trade in and I didn’t have to argue...
  • K
    Cavana has been great. I hate going to dealerships and wgen i did they tried to sell me a car that has been in two accidents and both...
  • R
    Richard Bankston replied to the thread Carvana Claims They Offer a New Way to Buy a Car... Hmmm....
    Had a horribke exoerience with Carvania. They postponed delivery 4 times for issues w ith the car, damaged in transport. They offered me...
  • T
    Terrell Simien replied to the thread Carvana Claims They Offer a New Way to Buy a Car... Hmmm....
    Zero stars is too good for this horrible company. I have purchased 2 vehicles from Carvana with no issues. This third time was not a...
  • Alex Snyder
    March 30th at 1:00 PM EST Cliff Banks, automotive's Nostradamus, will be sharing his insights on Refresh Friday.  Tune-in on the...
  • jashenk
    A lot of good points here, Conor. We've found something as simple as a well-timed holiday recipe campaign can do a lot to foster that...
  • P
    Richard Keith Latman of CRMSuite Dominion has struck a deal to license the CRMSuite product from Richard Keith Latman.  Does this mean...
  • A
    According to a recent study, 81 percent of recent car buyers polled did not enjoy the car buying experience, with 29 percent indicating...
  • George Nenni
    One of my favorite techniques when auditing automotive dealers’ paid search spending, is to compare the search queries to keyword...
  • B
    “Clothes make the man. Naked people have little or no influence on society.” –Mark Twain As you have already noticed, nearly everyone...
  • A
    E-commerce has increasingly become a platform for big-ticket purchases like TVs, mattresses and cars. Car buyers can not only complete...
  • ryan.gerardi
    A colleague once told me, "I'd rather spend 60 minutes learning from someone who already figured out what I need to know, than spend...
  • D
    When we talk about 'connected consumers' it's usually in the context of a customer's online presence; how they expect - and in some...
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  • Alex Snyder
    Skip to the point if you don't care to read the backstory. I sit back, this morning, amazed at how unreliable email delivery is. It...
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