• This thread is just the tip of the iceberg.The people ahead of the curve aren't Googling for answers — they're already in here, having the conversations you haven't found yet. DealerRefresh is free.Get the full picture →
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    dealerrefresh Yes 4 sure, they would really be getting into CarFox's market share, over the past year many in my ncm20 group have switched
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    DKEverett2 I believe it. This would be a good time for AutoCheck to start a branding campaign.
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    dealerrefresh Yes we should, AutoCheck has the same product as CarFox if not a little better and its a fraction of the cost.
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    DealerRefresh (blog) replied to the thread The Beauty of Surprise.
    Looks like we will be choosing a winner today! Anyone with a last minute entry better get in on it now!
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    DealerRefresh (blog) replied to the thread The Beauty of Surprise.
    Looks like we will be choosing a winner today! Anyone with a last minute entry better get in on it now!
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    Mitch Gallant (blog) replied to the thread The Beauty of Surprise.
    dealerrefresh The new Fusions are beautiful machines! Congrats : )
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    Mike Haeg replied to the thread The Beauty of Surprise.
    Thanks to everyone for the great responses!  TOMORROW is the last day to get your submissions in!  Tell your friends / colleagues /...
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    Mike Haeg replied to the thread The Beauty of Surprise.
    Rwiesman Nice! If you're familiar with Gary Vaynerchuk, you've probably heard him tell a story similar to yours.  In his early days...
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    Robert Wiesman replied to the thread The Beauty of Surprise.
    I live by the rule of over promising then over delivering! I always have Cars picked out and ready for the guest, as well as have pens...
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    Mike Haeg replied to the thread The Beauty of Surprise.
    Mitch Gallant Thanks for the article link! I've personally come to enjoy the HBR blog immensely.  To me, #4 is particularly interesting...
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    Sandee Slaterback replied to the thread The Beauty of Surprise.
    I am not trying to surprise a coworker, a customer, or a manager. I am trying to surprise, by the use of positive actions, the General...
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    Mitch Gallant (blog) replied to the thread The Beauty of Surprise.
    Surprised at the crickets... thought this would have blown up Mike! I really think you're onto to something huge. Just days ago in HBR...
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    DealerRefresh (blog) replied to the thread The Beauty of Surprise.
    Comment over on the blog for your chance to win!! We want to know what you do to surprise your customer.
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    Mike Haeg replied to the thread The Beauty of Surprise.
    Thanks guys!  Nice responses.  The flare of individuality in your examples are great. Mitch Gallant Your Sales Reps are crazy not to...
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    Mitch Gallant (blog) replied to the thread The Beauty of Surprise.
    What a great post Mike, it get's folks out of their comfort zone to try and surprise others and it's such a strong way to build...
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    Aaron Wirtz (blog) replied to the thread The Beauty of Surprise.
    Great post, Mike! You've written about one of my favorite aspects of persona development, and you've got some great ideas going. ...
  • MikeHaeg
      My first gig out of college was selling for a major alcohol distributor in Dallas. I hustled wine to convenience and grocery stores...
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    Aaron Wirtz (blog) replied to the thread Brand Transition Notes: A Google Timeline.
    dealerrefresh Thanks, Jeff. Good luck to the dealer you're working with--the process sure can be grueling!
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    Aaron Wirtz (blog) replied to the thread Brand Transition Notes: A Google Timeline.
    @Bill Simmons What's most interesting about the Google announcement that Blumenthal's post references is how it presents reviews as a...
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    Aaron Wirtz (blog) replied to the thread Brand Transition Notes: A Google Timeline.
    Mitch Gallant Thanks, Mitch. I'd be interested to hear about your experience with Google and wish you all the best for your transition...
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    Mitch Gallant (blog) replied to the thread Brand Transition Notes: A Google Timeline.
    Great post Aaron, we'll be going through a name change at one of our smaller stores in a few months and its a comfort to have this type...
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    Aaron Wirtz (blog) replied to the thread Brand Transition Notes: A Google Timeline.
    @Bill Simmons Thanks for the response, Bill. Yes, I love Mike Blumenthal's blog (it was and is a great go-to place for info on Google...
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    Bill Simmons (blog) replied to the thread Brand Transition Notes: A Google Timeline.
    Aaron, great post and I applaud your diligence on seeing this through. It pays to keep great notes as you did! Do you follow Mike...
  • Aaron Wirtz
    As you might have heard, we've been busy here in the land of Oz. On April 1st, 2013, Suzuki of Wichita became Subaru of Wichita, which...
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    ZakNicola replied to the thread Ten Imminent Google SEO Changes.
    You touch on the topics, but anyone really interested n getting a better understanding should read the post Barry put up over at search...
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