I am in touch with Wes. Thank you.Sorry to hear you aren't getting great quality or support, for that matter.
We're here for you and ready to help! We have a quick transition period and you get your very own rep.
I'm going to tip you off to our guy Wes; give him a chat if you'd like! (wes.mcclelland@activengage.com)
We already canceled, so there is no chat tool on the site now. I hated to cancel without a replacement, but I decided it better to have the service unavailable than to disappoint our guests.What sites are you having issues on? I'll do some testing for you.