I am in touch with Wes. Thank you.Sorry to hear you aren't getting great quality or support, for that matter.
We're here for you and ready to help! We have a quick transition period and you get your very own rep.
I'm going to tip you off to our guy Wes; give him a chat if you'd like! (wes.mcclelland@activengage.com)
We already canceled, so there is no chat tool on the site now. I hated to cancel without a replacement, but I decided it better to have the service unavailable than to disappoint our guests.What sites are you having issues on? I'll do some testing for you.
Just kidding, do your job. The power of DealerRefresh: a rep from my new vendor called me based on my post from DR before they responded to the direct lead I sent in.