• This thread is just the tip of the iceberg.The people ahead of the curve aren't Googling for answers — they're already in here, having the conversations you haven't found yet. DealerRefresh is free.Get the full picture →

My entire dealer group just canceled Cars.com...Wanna Know Why?

Jeff Kershner

Founder
Staff member
May 1, 2005
6,006
1,918
Awards
12
First Name
Jeff
Latest HOT Discussion in the Forums

sean_woodruff.png

My entire dealer group just canceled Cars.com...

We're only 7 dealerships, but are one of the largest in New England. This is big for us because this is usually a dealership-specific decision. For them to force something onto the entire group is huge.

Nothing against Cars.com, but we're really trying to move away from lead providers and classified listings. This is a big step for us and I believe a step in the right direction. We want people to get to our website and due to our huge digital marketing efforts, we believe if they are shopping for a car in our area then they will find us.

I hope that more dealerships are inspired to look at their digital marketing and put their money in the right places.

What do you think?

Join this conversation in the forums!
 

✨ AI Highlights

A New England dealer group canceled Cars.com across all seven of its stores, signaling a deliberate shift away from third-party lead providers and classified listings in favor of investing in their own digital marketing and driving traffic directly to their website. The group's leadership believes strong SEO and digital efforts will make them discoverable without paying for outside lead sources. The post encourages other dealers to critically evaluate their spend on third-party platforms and redirect budget toward owned digital channels.

Replies Views 0 5 Started Last Reply