Well, I made it to the interview this afternoon and spoke with the GM and the new car SM. The GM is an old-fashioned sales-type. His statement was that he liked meeting with a customer face-to-face, spending 2-3 hours with them and getting a deal done. He doesn't care for this way of doing things that requires constant e-mailing and waiting 45-60 days before anything happens.
The new car SM was a bit more open to the possibilities, but overall there doesn't seem to be a strong commitment to their internet division. I got the impression that it's considered a necessary evil.
About the division - it's a one-person show. No help. The ISM does everything and is considered a salesperson. They are paid only on commission for what they sell. And their sales are relegated to the internet contacts, they do not work the lot. The last ISM was there 3 months.
All in all, it doesn't sound like the right situation for a newcomer to get his feet wet. (I have a feeling it would wind up being a lot more that just my feet) I don't necessarily expect to have someone hold my hand every step of the way, but I do at least want to see some enthusiasm for the internet model.
Jerry - You mentioned dress code. WOW! The GM was wearing a pullover and blue jeans. One salesman was in shorts, tee shirt, and tennis shoes; one was wearing a very bright yellow golf shirt and green checkered golf shorts. The new car SM looked a bit more professional.
Anyway, my thanks to everyone who shared opinions, it was certainly helpful. Perhaps there will be another opportunity lurking around the corner, so I may be back.
Regards,
Bill