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VIDEO: 'Intelligently' Engage Auto Shoppers with Live Video Streaming

Mar 17, 2011
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First Name
Ryan
How many applications (or vendor solutions) do you need to effectively communicate with YOUR CUSTOMERS intelligently, dynamically, and personally?

This question (and others) is/are what we discussed in this exclusive DealerRefresh Web Chat with Dropin Auto Brand Ambassador Larry West [LinkedIn]. With more than 30 years of Automotive experience including Dealer and General Manager roles of high volume franchises, Larry is uniquely qualified to advise dealers on best practices for sales and service processes and lead acquisition, and he has an important message to share:

  • Three new consumer behaviors playing out in Google Search Data
  • Customer Expectation: Speed, Ease, and Transparency
  • Return of Face-to-Face Communications


View: https://www.youtube.com/watch?v=ev3XTUb5qXM


[highlight color="#f4b945" font="white"]Join the Conversation in the Dealer Forums[/highlight]

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[highlight color="#fd3e1e" font="black"]Listen to the Podcast on Soundcloud[/highlight]

[highlight color="#eeeee2" font="#000000;"]PS - Dropin Auto is offering DealerRefresh Members a Special Introductory Offer. Learn more in the Deals4Dealers section of the Forums.

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✨ AI Highlights

The thread features a DealerRefresh Web Chat with Dropin Auto Brand Ambassador Larry West, a 30-year automotive veteran, discussing how dealers can more intelligently engage shoppers using live video streaming. Key topics include three emerging consumer behaviors visible in Google Search data, rising customer expectations around speed, ease, and transparency, and the return of face-to-face-style communication through live video. The conversation challenges dealers to consider how many vendor tools they truly need to communicate personally and dynamically with customers.

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