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I'm really curious what data was used to determine this conclusion.

We conducted several survey monkey surveys to random audiences starting back in 2018 to vett the viability of building a business that would support this new market. The sentiment was clear that consumers would prefer a remote process if one existed.


CARVANA is spending millions of dollars of borrowed money that they don't have because they can't turn a profit. Please use an example that actually makes a profit.

Most said the same exact thing about Tesla for many years. CARVANA's business model in my opinion is flawed for several reasons. The concept is very good but the reliance on the used car market and the massive infrastructure in flatbed trucks just do not scale effectively. My comparison is the concept of selling remotely and it can be accomplished for 1/16 of the cost at the dealer level


Ummm... It's kinda hard not to. Especially when all of your customers are being told to hunker down, don't go outside or you'll be eaten up by the Rona.
TRUE
 

✨ AI Highlights

The thread debates why dealerships consistently wait for crises — like 2008 or COVID-19 — before adopting operational efficiencies and remote/digital sales processes. A vendor argues that consumer demand for remote buying was already evident pre-COVID, while dealers push back on the data quality and profitability of companies like Carvana as proof points. The key takeaway is that most dealers were caught unprepared again, advertising remote services they couldn't actually deliver, and that cultural resistance within leadership remains the core barrier to proactive change.

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