Okay, I do not work for a dealership, but my sister does. You would think that all the employees are trained to say, "Hold on, my computer is going slow". Every time I go to visit her, I swear, I hear that at least 10 times in the 30 minutes I am there. Good article.
-
This thread is just the tip of the iceberg.The people ahead of the curve aren't Googling for answers — they're already in here, having the conversations you haven't found yet. DealerRefresh is free.Get the full picture →
✨ AI Highlights
Dealers and trainers debate the common excuse 'sorry, my computer's running slow' on phone calls with customers. The thread argues that whether the tech is genuinely slow or not, salespeople must know their inventory well enough to avoid awkward pauses — and that preparation, not hardware, is often the real issue. Contributors share real call monitoring experiences confirming how widespread and damaging this habit is to appointment-setting success.
Replies
Views
10
46
Started
Last Reply
