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    Gretchen DeWees Kennedy replied to the thread The Test Drive Conundrum - Has It Changed?.
    Interesting post. From a consumer perspective, I feel most comfortable with #3 because I don't negotiate as well with someone I have...
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    Charles Gallaer (blog) replied to the thread The Test Drive Conundrum - Has It Changed?.
    Depending on your particular state and how the law has advanced, you could limit the scope of recovery of damages if the customer...
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    Alex Schoeneberger replied to the thread The Test Drive Conundrum - Has It Changed?.
    Interesting then that the entire gate for getting #3 is sales process. I guess my questions now are: 1. Is giving the customer what...
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    This is a great post regarding test drives. The issue regarding test drives that we have discovered in tracking over 5 million UPS is...
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    Alex Schoeneberger replied to the thread The Test Drive Conundrum - Has It Changed?.
    Great post, Joe. As someone who hasn't sold cars before, I can only comment from a consumer perspective that I greatly prefer #3. On a...
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    JCollins replied to the thread Blueprint Series: CRM revisited.
    Uncle Joe stated "4-6 years ago, SEO and CRM were rather new to the world" This is precisely why I asked Alex to revisit this topic. So...
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    Joe Pistell replied to the thread Blueprint Series: CRM revisited.
    Hi ya JC! UI issue = Dealer purchase error? Well... kinda. That's like saying SEO issue = Dealer Purchase Error. There's some product...
  • JCollins
    JCollins replied to the thread Blueprint Series: CRM revisited.
    Crmsalesguy and Uncle Joe both have touched on what seems to be a struggle for most. But, is utilization % really a UI issue or a...
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    Joe Pistell replied to the thread Blueprint Series: CRM revisited.
    CRMsalesguy nailed it. Word to the DR community, if building a CRM was easy, then... where is it? Building a CRM that ALL users like is...
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    crmsales replied to the thread Blueprint Series: CRM revisited.
    As a % of total product use, I'm interested to hear feedback on the "explosive growth in technology". Just because there is more on the...
  • JCollins
    JCollins replied to the thread Blueprint Series: CRM revisited.
    The reason I asked Alex Snyder to revisit this topic(The CRM Arena)is due to the explosive growth in technology not to mention the...
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    Mkeesee (blog) replied to the thread Blueprint Series: CRM revisited.
    I just want my CRM to be easy to use, i'd like to see folders to organize the leads perhaps? I have an internet / bdc department and...
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    Joe Turner (blog) replied to the thread Blueprint Series: CRM revisited.
    I think that a CRM vendor should be flexible and work with a dealer's other vendors to integrate where possible. So that when a...
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    High quality as always from you Frye. So glad you shared that video too! You're one a very few class acts in this business. Keep up...
  • Alex Jefferson
    Great write-up Kevin as well as a SPECTACULAR job speaking at your event. It was engaging and very informative. I agree with Brian - It...
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    Kevin keep leading the way my friend. Great recap of DD10 and great job making us think in your session on Social Media.
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    Chip Grueter (blog) replied to the thread Digital Dealer 10 Review with Kevin Frye - #DD10.
    Kevin, great recap and GREAT seminar. We got there early and it was already standing room only in a big room. Word has spread!
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    Andrew DiFeo replied to the thread Digital Dealer 10 Review with Kevin Frye - #DD10.
    Great recap as always, Kevin. Sorry I was not able to attend this year, look forward to seeing you in October!
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    Joe Pistell replied to the thread Digital Dealer 10 Review with Kevin Frye - #DD10.
    I REALLY look forward to your awesome summaries Kevin! The video hit me real hard, great message! Many thnx for your pics and note...
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    Automotive SEO replied to the thread Digital Dealer 10 Review with Kevin Frye - #DD10.
    Great detailed summary Kevin and I congratulate Mike and his team for a record breaking event. It's great to see the dealer community...
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    Jeff Cryder replied to the thread Digital Dealer 10 Review with Kevin Frye - #DD10.
    Great insight Kevin. Would have loved to of heard your presentation. Since I'm also in the Cincinnati area perhaps we could discuss it...
  • kevinfrye
    You did not attend Digital Dealer 10? What kind of Jackwagon, Mamby Pamby are you? As only the infamous R. Lee Ermey “The Gunny” could...
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    Mike Mcfall replied to the thread Q&A with Mike McFall, President of Black Book Online.
    Joe, I am thrilled that our initial concept has inspired such creative thinking. We hope lots of innnovation in credit process will...
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    Mike McFall replied to the thread Q&A with Mike McFall, President of Black Book Online.
    You can get a score without creating a lead at our demo site if you like. www.BlackBookCreditScore.com We have about a dozen dealers...
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    Jennifer Schrader (blog) replied to the thread Q&A with Mike McFall, President of Black Book Online.
    Very nice approach as I read the Q&A... This will not just prepare the customer but as you mentioned prepare the sales consultant with...
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